Frequently Asked Questions

How easy is it to put POPOUTS Sports Wall Decals on the wall?

POPOUTS Sports Wall Decals are so easy to apply, even a child could do it!

Just follow our simple instructions which are supplied with your POPOUTS wall decal.

POPOUTS decals are a super easy DIY product – simple to peel on and peel off.

For best results, use a firm hand to press the POPOUT sticker onto the wall. Don’t be afraid to apply a lot of pressure, this helps the adhesion process.

There’s no need to panic if you do make a mistake, as you can easily remove the sports wall decal, reposition, and start over again – all without damaging your wall or the POPOUT!

What surfaces can I put my POPOUTS Sports Wall Decal on?

POPOUTS Sports Wall Decals can be applied directly onto most smooth, clean surfaces*. Walls, glass, metal, windows – you are limited only by your imagination!

We do recommend that freshly painted surfaces be given plenty of time to cure before applying POPOUTS.

What if I want to move my POPOUT?

No worries! The POPOUTS Sports Wall Decal is ideal if:

  • You are renting;
  • Wanting to decorate for a big game; or
  • Your child has decided to follow another sport or player.

The self-adhesive backing is specially designed to allow easy removal. Slowly and gently peel your POPOUT from the top downwards, to avoid placing unnecessary stress on the material.

If you want to re-apply your sports wall decal somewhere else, make sure the adhesive backing is kept clean and free of dust and dirt.

Can I store my POPOUT Sports Wall Decal?

Yes. To store your POPOUT, roll it onto itself, and place in a clean and sealed garbage bag to protect it from dust and dirt. It will not wrinkle or rip when stored in this way, allowing it to be re-used in the future.

Is there any mess left behind when I remove my POPOUT?

As long as you:

  • gently peel the POPOUT away from the wall; and
  • did not apply the POPOUT to a newly painted wall;

no residue, sticky mess or flaking will be left behind.

Is the ink used in POPOUTS safe for my child?

Absolutely. POPOUTS Sports Wall Decals are printed using the latest and safest water based inks. These inks are odourless and non-toxic.

Is the POPOUTS self-adhesive glue environmentally safe?

As well as being printed with non-toxic ink, POPOUTS Sports Wall Decals are environmentally safe and bio-degradable over time.

There is no Glycol-Ether or Formaldehyde in the adhesive, no detrimental concerns of Phthalates, and no PVC.

Will my POPOUTS stretch or shrink?

POPOUTS Sports Wall Decals are designed not to stretch or shrink, and will not tear or rip with normal careful handling.

Can I put my POPOUT Sports Wall Decal onto a ceiling?

Yes, our sports wall decals are ideal for any smooth surface, including ceilings.

Always use caution if you are installing your POPOUT to a ceiling or other area where ladders are required.

Is my image high resolution or good enough quality for a POPOUTS custom personal wall decal?

High-resolution images (min 100DPI) are important. Lower resolution images, or those taken on an older basic camera will pixelate (ie lose quality), when enlarged and reproduced.

Image files should be:

  • in .jpg or .tiff format;
  • under 50MB file size;
  • but no less than 1MB.

If your image won’t upload, it may be because the resolution is too low, or the file format is not compatible.

How long will it take for my POPOUTS Sports Wall Decal to arrive?

Most orders will be printed and dispatched within 7-10 business days from our manufacturing facility in Brisbane, Australia.

Is POPOUTS an Australian business?

When you purchase POPOUTS Sports Wall Decals, you are dealing with a 100% Australian owned and operated business.

What about refunds?

Refunds will be issued if the POPOUTS Sports Wall Decal is returned to us and there is a printing or manufacturing issue, which cannot be resolved.

Please note that the wall surface not being suitable, is not grounds for a refund.

Help – I can’t find the player I want!

If you can’t find what you want from our image library, simply click on the link on our website to request details of the player you are looking for, and we will let you know if we can make this player available.

There will be an additional charge for specific player requests, but we will advise of this amount before you have to confirm the order.

What about copyright and watermarks?

Copyright Notice: You agree when uploading your ‘Own Image’ that under POPOUTS Sports Wall Decals Terms and Conditions you agree to have copyright (ownership) or enhanced image license rights over that image and take responsibility for its use.

POPOUTS Sports Wall Decals reserves the right to cancel and refund any order that it feels is in breach of these conditions without notice.

The POPOUTS Sports Wall Decals watermark has been placed on all images on our website to protect the photographer’s copyright and is removed for printing.

POPOUTS acknowledges and respects copyright, and royalty payments are made on all image sales in our image library.

You must not copy, reproduce or use the POPOUTS Sports Wall Decals for anything other than your personal use.

Do you ship overseas?

Yes, we ship to New Zealand.

Is there any Import Duty payable if I am buying from outside Australia?

The description on your delivery will be marked ‘Large Format Wall Sticker’, which is unlikely to attract any Custom, Import and Brokerage Fees in New Zealand.

Please note that POPOUTS has no control over country import charges and, in the unlikely event that fees or duties are imposed on your order, the payment of these remains the responsibility of the customer.

Can I talk with someone directly about my order?

We are an online business and therefore the best way to contact us is via email:

Should we be unable to resolve the issue via email, we will call you to discuss.

We aim to address all enquiries within 24 – 48 hours, however, this may vary from time to time depending on demand.

NB* – If your walls are already primed, minimal wall preparation is required/recommended: the smooth surface needs to be cleaned, no dust or fingerprints. You can use a damp cloth to clean the wall surface or window and allow it to completely dry.

Make sure all previous cleaning solutions are completely gone before installing for best adhesion results.

POPOUTS Sports Wall Decals should be installed on painted walls that have been primed and finished coated. For newly painted walls, a period of at least 30 days should be provided before installation to prevent bubbling and allow for degassing of the paint.

The product is not recommended for brick, non-painted cement surfaces, textured or heavy painted spackled wall board, MDF or porous surfaces.

Installation results will vary on Teflon, acrylic gloss, stucco and eggshell painted surfaces.

For outdoor installation, we recommend covering with a liquid laminate for longevity.

If you cannot find the answer to your question on this website, please contact us.

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